Simple, and you're in charge.
No new software and nothing for your customers to learn. Here's how it works.
Five simple steps
I handle the setup. You just tell me what's frustrating you.
Talk to me
A free 20-minute chat, by text, phone or in person. Tell me what's frustrating you.
I suggest a fix
In plain language, with no jargon. If it's not worth doing, I'll say so.
I set it up
Tailored to your business, tested before it goes near a customer. If you don't have a website form, I'll make you one.
You approve everything
Nothing goes out under your name without your OK.
I keep it useful
I check in, and adjust it if it isn't helping. Tell me any time you'd like something changed.
Day to day
The only new thing in your day is a reply waiting in your inbox.
Enquiry comes in
Through your website form, at any hour.
Reply is written
Usually within a minute, with their details attached.
You check it
On your phone or computer, in the email you already use.
You send it
Press Reply or tap the button. That's all.
If something goes wrong
It's built so you never lose a lead, even on a bad day.
- Every enquiry is saved before a reply is written, so nothing is lost.
- If writing a reply fails, it tries again automatically.
- If it still can't, you get the customer's enquiry anyway, just without a draft.
- I'm alerted too, and I put it right promptly.
You stay in charge
The rules every reply follows.
- Nothing goes to your customer unless you send it.
- I don't get access to your email account or inbox.
- Replies never quote prices or promise arrival times.
- Every enquiry is saved first, so if something breaks you still get it.
Got a job that keeps eating your week?
Book a free 20-minute chat and I'll help you find a sensible fix.